Category: Uncategorised

October staff profile – Jay

Posted on: 15th October 2024, by Magrathea

Jay smiling in front of a plant and some pictures on the wall.

For this month’s profile we caught up with Jay, who is part of our support team.  He started with Magrathea at the end of January and time has flown by since then so we just wondered how he’s settling in.   What are your favourite things about working at Magrathea – so far? What I […]

September 2024 – Newsletter

Posted on: 4th September 2024, by Magrathea

Good morning and welcome to the September newsletter, combining news from Magrathea and around the industry.   What’s included Fax support update Broadband update Telephone Preference Service (TPS) Service Spotlight: Back up switch feature One Touch Switch – go live this month! Ofcom call for input: Mobile number spoofing and reducing mobile messaging scams Ofcom […]

July staff profile – David

Posted on: 18th July 2024, by Magrathea

David is a Technical Support specialist, part of our team of engineers working on our network and dealing with client queries.  It’s been 2 years since we last caught up with David and he’d only just joined us, so we wanted to find out his thoughts now   The last time we caught up you […]

Introducing our Numbering Portal

Posted on: 6th March 2024, by Hayley West

For an easier way to allocate and manage your numbers we now have a new numbering tool on our MAGIC portal. This short video gives a demonstration of how it works. If you would like to set up access then please contact us support@magrathea-telecom.co.uk

Comreg Prioritise Scam Call Prevention Initiatives

Posted on: 31st August 2023, by Magrathea

Nobody in our industry can be left with any doubt that preventing scam calls and protecting consumers is a priority with a lot of pressure coming from regulators and government to get this under control. This is also a priority in other countries too and the Irish regulator, Comreg, have recently consulted on this topic. […]

Employee Spotlight: Tim W

Posted on: 11th August 2023, by Magrathea

At Magrathea, we are very lucky to have such a close knit and supportive team; we always make sure to take time to celebrate our new colleagues. Tim joined Magrathea in June as a Core Network Developer. Our Core Network Developers design and develop the backbone of our telephony carrier network, facilitating connections from one […]