Client F Medium Sized IT Service Provider

Client F Medium Sized IT Service Provider

Client F is a medium sized IT service provider would like to branch into telecoms and offer an inbound call handling solution without the need to manage their own telephony infrastructure.

 

Requirements:

  • An inbound call handling solution without the need to operate any telephony servers of their own.
  • Simple option with minimal cost

 

Solution:

  • Magrathea offer Mag-Net which allows complex call control systems to be designed by the client without needing anything more complex than a web server and basic scripting language
  • Our technology is developed in-house, drawing on industry standards for ultimate carrier grade reliability

 

Benefits:

  • Simple set up
  • Cost effective as client does not need to invest in expensive equipment.
  • All calls will stay on the Magrathea network- minimising points of failure
  • Flexible- easy to add new features over time on customer demand, such as IVR systems and call routing feature

 

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