Client F Medium Sized IT Service Provider
Client F is a medium sized IT service provider would like to branch into telecoms and offer an inbound call handling solution without the need to manage their own telephony infrastructure.
Requirements:
- An inbound call handling solution without the need to operate any telephony servers of their own.
- Simple option with minimal cost
Solution:
- Magrathea offer Mag-Net which allows complex call control systems to be designed by the client without needing anything more complex than a web server and basic scripting language
- Our technology is developed in-house, drawing on industry standards for ultimate carrier grade reliability
Benefits:
- Simple set up
- Cost effective as client does not need to invest in expensive equipment.
- All calls will stay on the Magrathea network- minimising points of failure
- Flexible- easy to add new features over time on customer demand, such as IVR systems and call routing feature