News

Staffing Profile

Posted on: 12th May 2022, by Magrathea

Name: Solomon Nwogu : Junior Systems Administrator Solomon joined our team in January this year as a Junior Systems Administrator, having graduated from University with a BSc(Hons) in Computer Networks. He is responsible for the day to day maintenance of our office based IT and  also assists the wider  technical team with network management, monitoring […]

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Ofcom Consultation Treating Vulnerable Customers Fairly

Posted on: 4th May 2022, by Magrathea

Ofcom have recently raised a consult with regards to the treatment of vulnerable customers when facing/dealing with debt. We have been looking into the proposed revisions so that we can share this information with our customers. The main points of interest are described in more detail below. Where providers take steps to effect payment or […]

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Future of telephone numbers

Posted on: 12th April 2022, by Magrathea

Ofcom started consulting back in 2019 and again in 2020, which we summarised briefly in a previous article (https://www.magrathea-telecom.co.uk/regulatory-review-the-year-so-far/), and now they have finally issued a statement. This statement only covers two of the three key points, relating to geographic numbers, leaving any statement about 084/087 numbers to follow. Magrathea did suggest that 084/087 were […]

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Employee Profile – Robin

Posted on: 5th April 2022, by Magrathea

Careers at Magrathea: Robin – Client Support Specialist Robin is one of our newer members of the team, joining just two months ago, but he has already slotted in perfectly. Robin’s role as a Client Support Specialist requires him to  works alongside his colleagues to assist our clients in a number of areas from deciding […]

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Magrathea Newsletter March 2022

Posted on: 22nd March 2022, by Magrathea

Welcome to the latest edition of the Magrathea Newsletter, combining news from Magrathea and around the industry.   One Touch Switching and Porting We have been busy looking at the latest Ofcom consultations and statements regarding One Touch Switching and have put together an article which we hope will help to ‘simplify’ the latest changes […]

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Switching and porting

Posted on: 15th March 2022, by Magrathea

As we start to feel our way out of the pandemic we are now confronted with a number of new challenges.  From the deeply concerning conflicts overseas, to the supply chain and economic challenges we are all facing in the UK. We all have more than enough to keep us awake at night. Here at […]

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