News

Ofcom’s analysis of emergency call handling concluded…for now

Posted on: 1st July 2026, by Magrathea

Ofcom has now concluded its industry-wide review of emergency call handling following a couple of high-profile enforcement cases. Whilst the regulator found no evidence of widespread failings, it has used the opportunity to remind every communications provider of the standards it expects.  You can view the letter here. The letter lays out a number of […]

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June staff profile – Hayley

Posted on: 23rd June 2026, by Magrathea

This month, we caught up with Hayley from our Business Development team. It’s been a couple of years since we last featured her, so we thought it was the perfect opportunity to see what she’s been up to, learn more about her role at Magrathea, and discover a few things you might not know about […]

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June 2026 – Newsletter

Posted on: 3rd June 2026, by Magrathea

Welcome to the June newsletter, combining news from Magrathea and around the industry.   What’s included 25 Years of Magrathea and Three Decades of Change in Telecoms (article link) DSIT: Telecoms Modernisation Resource Hub Ofcom Consultation: Proposal on draft general Statement of Policy ComReg: Q1 2026 Consumer Care statistics Reminder: Client Survey Reminder: Local Caller […]

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25 Years of Magrathea and Three Decades of Change in Telecommunications

Posted on: 14th May 2026, by Magrathea

By Linus Surguy, Co-Founder, Magrathea Telecommunications… In July 2026, Magrathea Telecommunications Limited reaches its 25th anniversary. For me personally, that milestone coincides with more than 30 years spent working in the telecommunications industry. It feels like an appropriate moment to pause and reflect, not only on the growth of the company, but on the extraordinary […]

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May 2026 – Newsletter

Posted on: 6th May 2026, by Magrathea

Welcome to the May newsletter, combining news from Magrathea and around the industry. What’s included The UK Fraud Strategy – what it means for telecoms providers (article link) Ofcom: Call termination review – what it means for service providers (article link) Home Office: Economic Crime Information Sharing Magrathea network improvements update Service Spotlight: Secure RTP […]

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Ofcom Call Termination Review – what it means for service providers

Posted on: 5th May 2026, by Magrathea

Ofcom has recently published its latest statement following the Review of Call Termination Markets and End-to-End Connectivity Conditions. This review takes place every five years and determines which elements of the voice market remain regulated, and how. As expected, there are no major surprises this time. The most significant changes were introduced in the 2021 […]

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