News

Celebrating Emergency Services Day

Posted on: 9th September 2024, by Magrathea

Emergency Services Day (also known as 999 Day) is a national day across the UK and is our chance to support the selfless men and women of the NHS and emergency services.  The day was founded in 2017 by Thomas Scholes-Fogg – a police officer within a major English police force – after discovering that […]

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September staff profile – Charlotte

Posted on: 5th September 2024, by Magrathea

For this month’s profile we caught up with Charlotte – who is celebrating her 10th anniversary with Magrathea. We last caught up with her almost a year ago ( see October 2023 spotlight HERE) so we asked her about some of the changes she has seen in the last 10 years and found out a […]

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September 2024 – Newsletter

Posted on: 4th September 2024, by Magrathea

Good morning and welcome to the September newsletter, combining news from Magrathea and around the industry.   What’s included Fax support update Broadband update Telephone Preference Service (TPS) Service Spotlight: Back up switch feature One Touch Switch – go live this month! Ofcom call for input: Mobile number spoofing and reducing mobile messaging scams Ofcom […]

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Celebrating National Dog Day

Posted on: 26th August 2024, by Magrathea

Ever since its inception in 2004, National Dog Day (also known as international Dog Day) is observed annually on the 26th of August by dog lovers across the country. It is an opportunity for us mere mortals to celebrate the love and loyalty of our canine companions. Dogs are more than just pets – they […]

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Closing the loopholes on scam callers

Posted on: 15th August 2024, by Magrathea

Plenty has been written, year on year, about the industry efforts to squash scam and nuisance calls. A cynic could suggest that it’s a whole lot of talk and not much action, but that would be unfair.  Lots has been going on, but the nature of the problem means the challenges morph and evolve over […]

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August 2024 – Newsletter

Posted on: 1st August 2024, by Magrathea

Welcome to the August newsletter, combining news from Magrathea and around the industry.   What’s included Paying invoices in Euros (€) Wholesale Line Rental (WLR) shutdown plans Planned Engineering Works – MAGIC Portal update Ofcom statement summary – blocking more calls with spoofed numbers Ofcom statement summary – prohibiting inflation linked price rises One Touch […]

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