Information for new customers
Wholesale Rates - Our standard wholesale rates (in month changes may be applicable. To ensure you are using the most up to date rates, please contact support)
Gold Rates - Our gold route rates (in month changes may be applicable. To ensure you are using the most up to date rates, please contact support)
Guidance for Providers of Voice Communications Services - Additional conditions that apply to PAT's providers.
Porting Issues: - A guide to common faults with ported numbers and how we can narrow them down for a quick resolution.
Common Issues: - This guide is designed to assist you with some of the most common issues and faults that can occur with inbound or outbound calls via your account.
API Information & Instructions on use
NTS API Feature Appendix - This is an additional appendix to the Number Translation Service API documentation and should be read in conjunction with the main Numbering API Instructions document.
API 999 Appendix - This is an additional appendix to the Number Translation Service API documentation and should be read in conjunction with the main Numbering API Instructions document.
Irish API 999 Appendix - This is an additional appendix to the Number Translation Service API documentation and should be read in conjunction with the main Numbering API Instructions document.
API SRTP Appendix - This appendix details how to use Secure RTP and should be read in conjunction with the main Numbering API Instructions document.
Example PHP webpage - This is an example written in PHP that shows a very simple starting point for incorporating our api into a webpage.
Contracts
Network Status Declaration - We need a signed copy of this declaration before your account can be upgraded from a test to a full account.
General Contract - We need a signed copy of this Telecommunications Services Agreement before your account can be upgraded from a test to a full account.
Annex - TSA - Data Protection - We need a signed copy of this Data Processing Agreement before your account can be upgraded from a test to a full account.
Geographic Trial Package Confirmation - Must sign before we can give you access to numbers on the trial package.
LI Agreement - We need a signed copy of this from you before your account will be enabled to pass Caller ID.
Network Mode CLI Agreement - On receipt of a signed copy of this agreement we will update your numbering allocations to ‘Network Mode’ delivery.
Numbering
Number Porting
Porting Guide - Please ensure you read this thoroughly before submitting a port to us as it will be rejected if there are mistakes. This is chargeable and causes delays, so it is in your interest to ensure that your porting requests are correct.
Irish Porting Guide - Please ensure you read this thoroughly before submitting a port to us as it will be rejected if there are mistakes. This is chargeable and causes delays, so it is in your interest to ensure that your porting requests are correct.
Irish Customer Authorisation Form - Complete and return along with all other requested documentation.
Client Portal
Premium Rate Services
PRS Application Form - You will need to complete and return this information before a number will be allocated.
Magrathea Secure Access
Magrathea Secure Services Access Guide - This explains how to connect to certain Magrathea services securely.
Magrathea Certificate Installation Guide - This explains how to install the Magrathea certificate required to trust Magrathea as a Certificate Authority.
Magrathea Certificate Authority (RootCA) - This is Magrathea's Root CA Certificate and should be installed on any machines which will be using secure access to Magrathea so that our other certificates are trusted.
Magrathea Public Key - This is Magrathea's GPG key ( public side) used to validate encrypted files originated from Magrathea, such as CDRs.
Products
Chargeable NTS - Upgrade your Basic Translation account to be able to set onward PSTN destinations for your numbering
Managed connectivity - Flexible routing using multiple world class networks to deliver calls to their destination
Number hosting - Hosting services for your own Ofcom number ranges on our well interconnected network
Number porting - Efficient portability between Magrathea and most of the major other UK telephony networks
IP Interconnect - Directly connect to Magrathea for better reliability, routing control and cost efficiency