Posted on: 31st March 2021, by Magrathea
Welcome to the latest edition of the Magrathea Newsletter, combining news from Magrathea and around the industry.
Client Portal and RESTAPI updates
We are pleased to say there have been a couple of recent enhancements to our Client Portal and REST API.
Customers can now check which IP addresses are whitelisted to send outbound SIP calls and to add and remove IPs if required. SIP Registration clients can also change their password. Clients who would like to use these features will need to send us an updated permissions form – please contact the Support team on support@magrathea-telecom.co.uk to have this feature added to your account.
In addition, customers who are submitting name and address details for emergency calls should please be reminded that the call /nine/data is now deprecated and /nine/dataj should be used instead.
Our most up to date user guides are available here:
RESTAPI: https://restapi.magrathea.net:8443/docs/
Client Portal: https://www.magrathea-telecom.co.uk/wp-content/uploads/2018/09/Client-Portal-User-Guide.pdf
Colocation Space
We currently have some space available for colocation in our suite in Telehouse East, with prices starting from £340 per month for a quarter rack.
The London Telehouse East Datacentre is among the most advanced, reliable and secure IT and Communications facilities in the world, with environmental control, high availability, power redundancy up to 2N+1, fire detection and suppression and multi-layer physical security systems.
If you would like to talk about colocation, please contact our sales team on sales@magrathea-telecom.co.uk
International numbering (ITFS)
In addition to our complete range of UK and Irish numbers, we can also offer a range of International Freephone numbers
If you have customers with an International presence, or you want to offer your customers abroad a free local number to contact you on, we can help!
If you would like to see our rates or more information about these numbers, please contact our sales team on sales@magrathea-telecom.co.uk.
Ofcom Update
As many of you will be aware, Ofcom published a statement in December to clarify how the European Electronic Communications Code (EECC) would be transposed into UK regulations through changes to the General Conditions. The key changes to be aware of for December this year are
- Definitions updated to replace the previous ‘Publicly Available Telephone Service’;
- A number of contract requirement changes to ensure contracts do not act as a disincentive to switch;
- Mobile devices may not be locked to a specific network;
- Information publication defined for greater transparency and to aid comparison of providers;
- Requirements to provide information in a suitable format extended to all types of disability.
To help our clients get ahead of the changes we have updated the guidance we publish. This guidance pays particular attention to the conditions that are specific to voice providers. A copy of this document can be downloaded from our usual client information download area. Please be aware that the updates come in three stages, the first in December this year with further updates in June and December 2022, we will modify our guidance document at each stage.
As always here at Magrathea we appreciate your comments and feedback, if there is anything you would like to contact us about, or you would like to opt out of receiving future newsletters, please email info@magrathea-telecom.co.uk