Category: General News

Emergency Calls Video Relay

Posted on: 17th May 2022, by Magrathea

We have covered the introduction of 999 BSL Video Relay in a few of our previous newsletters however the implementation date of the 17th June is fast approaching and it is important all CP’s are aware of their obligations. The 999 BSL video relay service enables the deaf community to access emergency services through a […]

Employee Profile – Solomon

Posted on: 12th May 2022, by Magrathea

Solomon Nwogu : Junior Systems Administrator Solomon joined our team in January this year as a Junior Systems Administrator, having graduated from University with a BSc(Hons) in Computer Networks. He is responsible for the day to day maintenance of our office based IT and  also assists the wider  technical team with network management, monitoring and […]

Ofcom Consultation Treating Vulnerable Customers Fairly

Posted on: 4th May 2022, by Magrathea

Ofcom have recently raised a consult with regards to the treatment of vulnerable customers when facing/dealing with debt. We have been looking into the proposed revisions so that we can share this information with our customers. The main points of interest are described in more detail below. Where providers take steps to effect payment or […]

Magrathea Newsletter March 2022

Posted on: 22nd March 2022, by Magrathea

Welcome to the latest edition of the Magrathea Newsletter, combining news from Magrathea and around the industry.   One Touch Switching and Porting We have been busy looking at the latest Ofcom consultations and statements regarding One Touch Switching and have put together an article which we hope will help to ‘simplify’ the latest changes […]

Switching and porting

Posted on: 15th March 2022, by Magrathea

As we start to feel our way out of the pandemic we are now confronted with a number of new challenges.  From the deeply concerning conflicts overseas, to the supply chain and economic challenges we are all facing in the UK. We all have more than enough to keep us awake at night. Here at […]

International Womens Day

Posted on: 8th March 2022, by Magrathea

To celebrate International Womens Day, we asked our Business Development Manager Alison to share her experience of working at Magrathea. Here’s what she had to say.   In celebration of IWD I would like to share my experience of working at Magrathea; a company which I think embodies the campaign theme #breakthebias. I have been […]