Magrathea Newsletter – 29th January 2021

Posted on: 29th January 2021, by Magrathea

Welcome to the latest edition of the Magrathea Newsletter, combining news from Magrathea and around the industry.

EECC Regs

In December, Ofcom published their final statement detailing the plan for implementing the new European Electronic Communications Code.  We now have clarity about which changes will be made and when and not much altered from the article we published late last year (see https://www.magrathea-telecom.co.uk/ofcom-consultation-summary-european-electronic-communication-code/ for details).

A few small changes have already been added to the General Conditions and Numbering Plan just to reflect the end of the EU withdrawal period.  However, there are a few more significant ones coming that will come into play between December 2021 and December 2022, we will circulate an updated compliance guide in due course to ensure our advice reflects Ofcom General Conditions at each stage.

One area that we know our clients are really keen to see updates on are relating to Switching and Porting and we are still waiting to see another Ofcom consultation on that topic, we will review and feedback as soon as we have sight of that.

Telecom Fraud on the rise

We have sadly seen an increase in customers being hit with equipment compromises and hacked switchboard type fraud during the last few months. Last year we published a document about telecommunications fraud, it is in no way exhaustive or designed to be used in place of any measures you currently take, but it may be useful in some way to some of you. You can access the document here: https://mdh-dev-web-01.magrathea.net/wp-content/uploads/Telecoms-fraud-1.pdf

If you have any questions about telecommunications fraud or would like to use any of the additional authentication or limited tariffing options we offer, please contact support@magrathea-telecom.co.uk

Mag-Net

We have had great feedback on our Mag-Net service since it we launched it at the end of last year. Mag-Net is based on our longstanding Chargeable Number Translation product and gives you the ability to control the behaviour of incoming calls real-time, using only HTTPS commands. Utilising this greater level of interoperability with our network, this tool is ideally suited to any Communication Provider who needs to have full control over call processing without the overhead of telephony switching equipment or in-house telecoms specialists.

Once a number is assigned to Mag-Net this allows complex call control systems to be designed your side, without needing anything more advanced than a webserver and a basic scripting language like PHP. As well as allowing you to instantly request routing changes, respond to live key presses or play messages, Mag-Net also tells you when calls begin and end so you can create your own call records and statistics.

The call for technology that supports more flexibility for increased homeworking since covid-19 hit is driving an increased appetite in the industry for solutions like Mag-Net. If you would like more information or to test the service, please drop an email to support@magrathea-telecom.co.uk

Colocation space

We currently have some space available for colocation in our suite in Telehouse East, with prices starting from £340 per month for a quarter rack.

The London Telehouse East Datacentre is among the most advanced, reliable and secure IT and Communications facilities in the world, with environmental control, high availability, power redundancy up to 2N+1, fire detection and suppression and multi-layer physical security systems.

If you would like to talk about colocation, please contact our sales team on sales@magrathea-telecom.co.uk

Introducing Astyn Wheeler

Our team has expanded again and we are pleased to announce that Astyn Wheeler has joined our Sales and Support team. Astyn has joined us from a telecoms reseller so brings with her a great deal of expertise and customer service experience. She is already a great asset to the team here at Magrathea, please say a big hello if you speak to her on the ‘phone!

Recruitment

Due to a steady increase in workload, we are currently recruiting for a Senior Software Developer, initially based out of our friendly offices in Theale, near Reading in Berkshire (Covid guidelines dependent!). To find out more about this role, please contact Vicki – vicki.peskett@magrathea-telecom.co.uk

As always here at Magrathea we appreciate your comments and feedback, if there is anything you would like to contact us about, or you would like to opt out of receiving future newsletters, please email info@magrathea-telecom.co.uk