Posted on: 27th April 2026, by Magrathea
At Magrathea, brilliant service isn’t just about resilience or routing – it’s about the people behind it. Our Client Focus team sits at the centre of everything we do, making sure support is not only responsive, but informed, consistent and willing to work with clients as partners. We asked the team to share what that […]
Read MorePosted on: 26th March 2026, by Magrathea
This month we caught up with Donna, our Client Support & Accounts Specialist. Alongside supporting clients, she also takes the lead on all things financial. We last featured Donna in 2021, so we thought it was the perfect time to revisit her role and see what a typical day looks like for her now. […]
Read MorePosted on: 12th February 2026, by Magrathea
This month we sat down with Clare – as it has been a few years since we last spoke with her! Clare is our Administration Manager and Finance Support, responsible for the smooth running of our office and managing all things behind the scenes. We took a moment to chat with her about her role […]
Read MorePosted on: 21st January 2026, by Magrathea
This month’s we caught up with Emma – who joined us last February as a porting specialist and is part of our amazing porting team, responsible for processing porting orders and dealing with porting enquiries. We wanted to know a bit more about what she does and find out a little bit more about her… […]
Read MorePosted on: 11th November 2025, by Magrathea
This month we caught up with Adam – who recently joined us as a Senior Developer and is part of our highly skilled dev team. Adam is responsible for a number of our development projects, including delivering the products and features we need for both our team and our clients. We took a moment to […]
Read MorePosted on: 28th October 2025, by Magrathea
At Magrathea, smooth number porting doesn’t happen by magic (even if our MAGIC portal helps!) – it’s thanks to our dedicated Porting Team. Powered by tea, biscuits, and an occasional Hitchhiker’s quote, they are the specialists who make sure our client’s numbers move across networks seamlessly, securely and swiftly. We asked Louise, who is a […]
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