Posted on: 9th June 2022, by Magrathea
Welcome to the latest edition of the Magrathea Newsletter, combining news from Magrathea and around the industry. Emergency Calls Video Relay The introduction date – 17th June 2022 – for the 999 British Sign Language (BSL) Video Relay service is fast approaching, it is important all CP’s are aware of their obligations. For more […]
Read MorePosted on: 24th May 2022, by Magrathea
Welcome to the latest edition of the Magrathea Newsletter, combining news from Magrathea and around the industry. Telecom Fraud on the rise We have sadly seen no decrease in customers being hit by equipment compromises and hacked switchboard type fraud, as fast as security moves on the fraudsters seem to move faster. Last year […]
Read MorePosted on: 17th May 2022, by Magrathea
We have covered the introduction of 999 BSL Video Relay in a few of our previous newsletters however the implementation date of the 17th June is fast approaching and it is important all CP’s are aware of their obligations. The 999 BSL video relay service enables the deaf community to access emergency services through a […]
Read MorePosted on: 12th May 2022, by Magrathea
Solomon Nwogu : Junior Systems Administrator Solomon joined our team in January this year as a Junior Systems Administrator, having graduated from University with a BSc(Hons) in Computer Networks. He is responsible for the day to day maintenance of our office based IT and also assists the wider technical team with network management, monitoring and […]
Read MorePosted on: 4th May 2022, by Magrathea
Ofcom have recently raised a consult with regards to the treatment of vulnerable customers when facing/dealing with debt. We have been looking into the proposed revisions so that we can share this information with our customers. The main points of interest are described in more detail below. Where providers take steps to effect payment or […]
Read MorePosted on: 12th April 2022, by Magrathea
Ofcom started consulting back in 2019 and again in 2020, which we summarised briefly in a previous article (https://www.magrathea-telecom.co.uk/regulatory-review-the-year-so-far/), and now they have finally issued a statement. This statement only covers two of the three key points, relating to geographic numbers, leaving any statement about 084/087 numbers to follow. Magrathea did suggest that 084/087 were […]
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