Sensitive call handling requirement

New project including sensitive call handling?

 

You get an opportunity to bid for a new contract with a large nationwide company in a vertical which handles sensitive calls. It could be you are already a Magrathea client – but this new contract may need to be handled differently due to the nature of your customer.

 

 

Requirements to consider:

 

  • Flexible channel management.
  • Enhanced security and resilience for calls through private VPN or interconnect.
  • Secure RTP available for encryption requirements.
  • Scalability as the business grows.

 

 

Solution:

 

  • Traffic forecasts and increase in channels is agreed with you in real time.
  • A VPN solution can be set up so that calls can transmit with end to end encryption.
  • Magrathea pro-actively monitors daily traffic to ensure capacity is sufficient.

 

 

Benefits to you:

 

  • You can confidently secure this new business, even if it is not part of your normal business model.
  • Consultancy and support are available to help set up the VPN solution.
  • If needed or preferred, you can co-locate with us in our world-class London Telehouse Datacentre.

 

Click here for more info about our co-location service

 

For information on our Virtual Private Network (VPN) connectivity service – read here