News

Ofcom have recently announced a monitoring programme to look into whether telecoms providers are complying with the General Conditions around access to Emergency Services. The outline of their current monitoring programme is focused around consumer access to emergency services during power outages. This is important, but will become even more so as we see the […]

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Tracey recently wrote an article for UC Today. To read what she had to say about the benefits and challenges of CLI, please click the link below. The Benefits and Challenges of CLI

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Welcome to the latest edition of the Magrathea Newsletter, combining news from Magrathea and around the industry.   Emergency Calls Video Relay The introduction date – 17th June 2022 – for the 999 British Sign Language (BSL) Video Relay service is fast approaching, it is important all CP’s are aware of their obligations. For more […]

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Welcome to the latest edition of the Magrathea Newsletter, combining news from Magrathea and around the industry.   Telecom Fraud on the rise We have sadly seen no decrease in customers being hit by equipment compromises and hacked switchboard type fraud, as fast as security moves on the fraudsters seem to move faster.  Last year […]

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We have covered the introduction of 999 BSL Video Relay in a few of our previous newsletters however the implementation date of the 17th June is fast approaching and it is important all CP’s are aware of their obligations. The 999 BSL video relay service enables the deaf community to access emergency services through a […]

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Solomon Nwogu : Junior Systems Administrator Solomon joined our team in January this year as a Junior Systems Administrator, having graduated from University with a BSc(Hons) in Computer Networks. He is responsible for the day to day maintenance of our office based IT and  also assists the wider  technical team with network management, monitoring and […]

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