Category: Articles

The topic of scam calls is hot hot hot, unlike our summer currently!  And not just in our industry either.  According to the National Crime Agency, fraud is the most commonly experienced crime in the UK and accounts for over 40% of reported incidents.  When you consider that we believe fraud often goes unreported, with […]

Read More

Preventing unwanted calls and protecting consumers is a priority in our industry, and there is a great deal of pressure coming from regulators and government to deal with this traffic and minimise the risk to members of the public. We are involved with many industry initiatives and working groups alongside other telcos who take their […]

Read More

Readers of our newsletter will know why we were delighted to receive the recent Ofcom statement confirming that we will not be forced to adopt STIR/ SHAKEN style CLI authentication – for now at least. We had argued that this highly complex and expensive tactic to reduce scam and nuisance calls was disproportionate and unlikely […]

Read More

We’re all aware of the significant changes that will impact communications in the short and medium term but our team continually scan further ahead and consider how technology advancements might potentially impact us beyond those currently known.  One of the areas which our TechOps team know we need to be cognisant of is of course […]

Read More

We still have a few days to go before we can start festivities properly and time feels to be rushing by, is it really a year since I wrote something for last Christmas?  So, it feels really important to just pause for a moment and take time to thank each of our wonderful clients, suppliers […]

Read More

For anyone that has worked in telecoms for a while won’t be surprised to hear that Ofcom have released a little flurry of consultations in the run up to the holiday season.  The ones most relevant to our clients are likely to be these: A call for inputs on the current providers of ADR schemes […]

Read More