Category: Articles

Closing the loopholes on scam callers

Posted on: 15th August 2024, by Magrathea

Plenty has been written, year on year, about the industry efforts to squash scam and nuisance calls. A cynic could suggest that it’s a whole lot of talk and not much action, but that would be unfair.  Lots has been going on, but the nature of the problem means the challenges morph and evolve over […]

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What impact does politics have on telecoms?

Posted on: 5th July 2024, by Magrathea

Everyone knows you should probably avoid discussing politics at a dinner party if you want a fun and relaxing evening, but the same might be said for telecoms too. In my experience many an eye has glazed over when I respond to the inevitable “What do you do?” question from a new friend.  Despite my […]

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Comreg and Ofcom aligning on scam calls

Posted on: 30th May 2024, by Magrathea

The topic of scam calls is hot hot hot, unlike our summer currently!  And not just in our industry either.  According to the National Crime Agency, fraud is the most commonly experienced crime in the UK and accounts for over 40% of reported incidents.  When you consider that we believe fraud often goes unreported, with […]

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Telephone Preference Service

Posted on: 4th March 2024, by Alison Kerevan

Preventing unwanted calls and protecting consumers is a priority in our industry, and there is a great deal of pressure coming from regulators and government to deal with this traffic and minimise the risk to members of the public. We are involved with many industry initiatives and working groups alongside other telcos who take their […]

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Tackling Scam Calls

Posted on: 28th February 2024, by Alison Kerevan

Readers of our newsletter will know why we were delighted to receive the recent Ofcom statement confirming that we will not be forced to adopt STIR/ SHAKEN style CLI authentication – for now at least. We had argued that this highly complex and expensive tactic to reduce scam and nuisance calls was disproportionate and unlikely […]

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