For over 25 years we have been proud to work alongside businesses of all sizes, helping them deliver the voice services that their customers depend on. Don’t just take our word for it – here is what some of our clients have to say about their experience of working with Magrathea:
“Magrathea are an invaluable partner, demonstrating industry leadership and ensuring we stay informed of critical developments. They have expertly managed seamless ports of thousands of numbers, echoing the reliability and stability of their platform. This enables us to deliver a consistently high standard of service to our customers and scale our operations flexibly to meet their evolving needs.
I can confidently recommend Magrathea for their stability, professionalism and having a very engaged team.“
– Tom Cavill, Head of Telephony – Infinity Tracking
“VIP VoIP have worked with Magrathea for over ten years now and we couldn’t imagine the business without them.
Magrathea have always provided a rock-solid product at a fantastic price and with incredible support. Any queries or issues we’ve had have always been dealt with in a professional and timely manner.
Their technical expertise is without peer. Other SIP providers we have worked with in the past have often struggled with some of the technicalities of the work we do but Magrathea’s team have always demonstrated a deep knowledge of their product.
In a rapidly changing industry we have found Magrathea’s regular newsletters and personal guidance to be invaluable.
I hope that VIP VoIP and Magrathea continue to work together for the years to come.“
– Patrick Beaumont, Technical Director – VIP VoIP
“We knew from working with Magrathea how responsive they could be – but this really came to the front during the pandemic. We needed to quickly pivot and work in new ways and had new requirements, and what stood out was their deep technical and industry knowledge and ability to work with us on our requirements.
When challenges arose – as they inevitably do during periods of rapid growth – Magrathea were very quick to establish the facts, escalate where needed and feedback the status at every point. Taking the extra effort to carry out extensive investigative work on complex issues helped to pinpoint the challenges we were experiencing and how best to resolve them.
I don’t think we would have got this level of service from a larger, more impersonal provider. Also because of the strength of Magrathea’s relationships within the industry – especially with the bigger players – they provided a greater reach and could assist to get resolutions much faster than we would have been able to do on our own. Whatever we needed, whether it was technical, support or advice we knew whoever we worked with in Magrathea they would be able to help us.
A lot of what we have built – and continue to build – for our customers has been done with Magrathea as a partner, consulting with us to provide the solution we and our customers need.”
– Sam Wilson, Chief Technology Officer – Miton (part of the Dals Group)
“We have had the pleasure of working with Magrathea for many years, and their service has been nothing short of exceptional. Their team of experts consistently goes above and beyond, demonstrating an unrivalled level of knowledge, professionalism, and dedication.
In an industry where reliability and expertise are paramount, Magrathea truly leads the way. Their proactive approach, attention to detail, and commitment to excellence make every interaction seamless and stress-free. Whether it’s their technical support, reliable solutions or responsiveness, they set the gold standard.
It is always a delight to work with a company that understands our needs and ensures we receive the best possible service at every stage. We would highly recommend Magrathea to any business looking for a supplier that genuinely cares and consistently delivers outstanding results.“
– Rachael Keates, Operations Director – Xoomtalk