Posted on: 4th November 2025, by Magrathea
Welcome to the November newsletter, combining news from Magrathea and around the industry. What’s included Important Update: Adjustment to our standard customer service hours Resilience and redundancy (article link) Reminder: Erroneous flagging as SPAM Service Spotlight: Encrypted CDRs Business Switching & Porting Ofcom Compliance: Obligations under the GC concerning emergency calls Ofcom Enforcement: Phone […]
Read MoreWelcome to the November newsletter, combining news from Magrathea and around the industry. What’s included Important Update: Adjustment to our standard customer service hours Resilience and redundancy (article link) Reminder: Erroneous flagging as SPAM Service Spotlight: Encrypted CDRs Business Switching & Porting Ofcom Compliance: Obligations under the GC concerning emergency calls Ofcom Enforcement: Phone […]
Read MoreAs we head into winter and the UK braces for inevitable storms, we started preparing a fairly routine reminder about resilience and avoiding single points of failure. We know that when we write these topics, we are often preaching to the converted or stating the obvious – but a number of recent events across the […]
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